Frequently Asked Questions

Telemedicine

All established patients of Functional Medicine Institute have the option to utilize telemedicine.

Please note that telemedicine coverage varies by insurance. To ensure that your insurance covers telemed visits, please contact your insurance carrier directly.

 

Most provider and health coaching appointment types are offered via telemedicine. Annual wellness exams and acute visits that require a physical exam cannot be seen via telemedicine.

 

We will bill your telemedicine visit to your medical insurance (if applicable), just like a standard in-person visit to our office. Our office will call you to collect your co-pay within 3 to 5 business days. 

It is the patient’s responsibility to ensure that telemedicine is covered under their policy. 

If you have questions about whether your next appointment may qualify to be a telemedicine visit or would like more information about the process, please call our office at (208) 385-7711.

When your telemedicine visit is scheduled, you’ll receive an email with a secure Zoom link for your appointment. You will also receive a confirmation email that contains your secure Zoom link 24 hours before your appointment.

If you have trouble locating or accessing your Zoom link, please call our office at 208-385-7711.

New Patient

Yes.

To learn more about becoming a new patient, click HERE.

To become a new patient with Functional Medicine Institute, click HERE.

ADULT AND GYN Wellness consists of vitals, yearly women’s exam with screenings (PAP, pelvic exam, breast exam) and addresses smaller/less involved concerns or questions.
Functional Consult consists of vitals and addressing more involved issues, in which specific labs or speciality kits may be ordered. This appointment dives into lifestyle, diet, etc. to get to the root cause of health issues. The provider will create a recommended care plan to make whatever changes necessary for healing (nutrition, health coach, supplements).

General Information

Functional medicine is the future of medicine, where providers treat the “whole” person and get to the root cause of disease. By establishing a patient and provider partnership, Functional Medicine Institute is transforming healthcare by giving the patient the ultimate power to heal. Functional Medicine efforts focus on the root causes of an individual’s condition and treats those causes.

Our philosophy for optimum health is based on our belief that everyone has the potential to achieve wellness. We believe that by studying the individual and his or her interactions with their environment (exercise, toxic exposures, sleep patterns, diet, stressors, mental health, and history of disease or dysfunctions), we are better equipped to help our patients achieve improved health and wellness.

All patients who are in-network are able to select Functional Medicine Institute as their primary care provider after they establish themselves as a patient at our clinic. After their initial functional consult, they can then be seen for annual wellness exams and acute visits.

If you need a prescription refill, please call your pharmacy and have them fax us a prescription refill request form. Fax number: (208) 385-0346

Billing & Insurance

Our team of providers is in network with most Blue Cross, Regence, United Health, Aetna, Select Health, Pacific Source, Cigna, and Mountain Health Co-op plans.
Please call your insurance provider to guarantee coverage. Most insurances not listed above are considered out-of-network. Please see below for out of network patient options.

We accept all HSA and FSA cards as a form of payment.

Medicare and Medicaid are not accepted and patients will be considered as Self Pay.

For out-of-network patients, you can pay cash. Additionally, we can provide you with a detailed bill for most services that contain ICD-10 diagnostic codes and CPT codes for reimbursement. We accept all HSA and FSA cards as a form of payment.

To pay your bill online, log in to your Patient Portal, select the Invoices and Payment icon on the right side of the screen, click the red Make Payment $ button, select or enter a credit card, and add the amount you would like to pay. Finally, click the blue Process Payment button to finalize.

If you need a receipt, patient ledger, or would like to make a payment over the phone, please call our billing line directly at (208) 385-7711 x149.

If you need an itemized ledger for tax purposes or for your HSA account, please email [email protected]

Policies

To avoid our no-show fees, please cancel an appointment at least 48 BUSINESS hours prior your appointment. The no-show fees for cancelling less than 48 business hours before or not showing up for an appointment are: $150 for new patient appointments and wellnesses, and $100 for all other provider appointment types, and $50 for nutrition or health coaching appointments.

For Adult/Primary Care, Men’s/Women’s Health, Nutrition/Health Coaching, and Pediatric (WCC and Acute) appointments:

If a patient shows up > 5 min late for a 15 or 20 minute appointment, > 10 min late for a 30 min appointment, > 15 min late for a 40 or 45 minute appointment, or > 20 min late for a 60 min appointment, the PCR will cancel the appointment at the time of the patient’s arrival.

Although we understand that situations can arise at the last minute that can cause our patients to be late, we also want to provide the best appointment possible with the appropriate amount of time to cover everything. In these cases, we’re more than happy to reschedule.

Wellness Department

Only established patients who have had an intake visit with a provider may schedule appointments for nutrition counseling and health coaching.

Nutrition visit coverage varies largely between insurance companies. Call your insurance company and inquire about how many “preventive” visits are covered annually.

All patients have the option to opt for cash-pay nutrition visits.

You can purchase supplements at all FMI locations as well as funmedshop.com

We do accept HSA or FSA for supplement purchases, and we can provide you with documentation upon request. We do not bill insurance for supplements and can not guarantee coverage.